Contact us with issues upon receiving your order.  We will do our best to make things right. 
At this time we cannot accept returns on items unless found at our fault or damaged during shipping

Please Contact us at contact@northstarcarcare.com with questions and assistance

Damages and issues
Please inspect your order upon receiving  and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.